Shipping Information
Shipment processing time
All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
FREE SHIPPING – on orders over R500
Flat Rate – R105
Delivery delays can occasionally occur but we will keep you up to date if that is the case.
Where we ship to;
Lihytic ships to addresses nationwide, should you not receive shipping options on checkout please contact us on info@lihytic.com
Local Pick-Up Areas
Local Pick-up : Johannesburg – Opposite Mochachos, 6 Main Rd, Melville, Johannesburg, 2092
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Lihytic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Lihytic is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Should you have any other queries or questions regarding shipping please send them to support@lihytic.com